Symptoms
When deploying 32-bit Java updates to 64-bit operating systems with vCenter Protect Update Catalog or SCUPdates, the update fails.
Cause
This issue is caused by a Java install bug. The installer reads information for deployment on Windows operating systems in the 64-bit region of the registry, rather than the 32-bit region, which causes the failure.
Resolution
This is not a VMware issue. Currently, there is no workaround or resolution available for this issue. Once a workaround or a resolution is available, this article will be updated.
Technical support has submitted a bug report to Sun/Oracle. For more information, see Oracle bug 6995830.
Note: Oracle has a voting system for their consumers to decide on which non-security bugs will be fixed with each update. For more information, see the voting page for this bug.
Additional Information
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Confidential or Internal Solution information
We have implemented a workaround solution with our vCenter Protect Essentials Plus product. Unfortunately, SCCM does not have the advanced commands for patch deployment which are necessary for this solution. For VPUC/SCUPdates, we will need to continue waiting for Oracle to fix the installer issue.
We submitted a bug over two years ago to Sun/Oracle stating the issue and the necessary fix. Oracle has a voting system from their consumers to decide on which non-security bugs will be fixed with each update. Our bug never made it to the top ten. We do not think they will fix this issue.
Products
Shavlik SCUPdates
VMware vCenter Protect Update Catalog